Returns - B2B

Returns will only be accepted provided that:
(a)    the Customer has complied with the provisions of clause 9.1 of the Terms of Trade; and
(b)    the Distributor has agreed in writing to accept the return of the Goods; and
(c)    the Goods are returned at the Customer’s cost within seven (7) days of the delivery date; and
(d)    the Distributor will not be liable for Goods which have not been stored or used in a proper manner; and
(e)    the Goods are returned in the condition in which they were delivered and with all packaging material, envelopes and instruction material in as new condition as is reasonably possible in the circumstances.
Returned goods may (at the Distributor’s sole discretion), incur restocking and handling fee.