Returns - B2C

Returns Policy

Goods supplied in accordance with the buyer's order can only be returned with the express approval of the seller.

Please see our refund & replacement policy below. Please call or email us.

Goods authorised for return may be sent to Image Gallery, P.O. Box 85-093, Harris Road, Ellerslie, Auckland.

Refund and Replacement Policy

Goods Faulty or Damaged in transit

If the goods are faulty or damaged in transit, the goods will be collected by a courier and once returned, the goods will be replaced at no charge.

Goods were not as expected or I have changed my mind

After contacting Image Gallery for return instructions, the goods may be returned at your expense. If in mint / resaleable condition a credit will be processed to your designated credit card. 

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